Returns & Exchanges

We want you to love your Club L London look, but if it's not quite right, you can return your items within 14 days of delivery for a refund. Please ensure all garments are unworn, unwashed, and still have their original tags and hygiene seals attached.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all labels are intact and the parcel is securely sealed for transit.

• 3.
  Ship Your Parcel

  Generate your prepaid shipping label or QR code through the portal and drop your package off at your nearest authorized collection point.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 10 business days.